Privacy Policy

Effective Date: [07-31-2023]

This Privacy Policy describes how Customize Apparel collects, uses, and protects the personal information you provide on https://customize-apparel.com. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you agree to the terms of this Policy.

1. Information We Collect:

1.1 Personal Information:
– We may collect personal information from you, such as your name, email address, shipping address, phone number, and other relevant information when you place an order, create an account, or contact us through our Website.

1.2 Payment Information:
– When you make a purchase, we may collect payment information, such as your credit card or other payment details. However, we do not store or have access to your complete payment information as it is securely handled by our trusted third-party payment processors.

1.3 Log Files and Analytics:
– Like many other websites, we may collect certain information automatically and store it in log files. This information may include your IP address, browser type, operating system, referring/exit pages, and clickstream data. We may also use analytics tools, such as Google Analytics, to collect and analyze this information to improve our services and enhance your experience on our Website.

2. Use of Information:

2.1 Providing and Improving Services:
– We use the information we collect to provide, personalize, and improve our products, services, and customer support. This includes processing and fulfilling your orders, communicating with you about your orders or inquiries, and enhancing your overall experience on our Website.

2.2 Marketing Communications:
– With your consent, we may use your contact information to send you promotional offers, newsletters, updates, or other marketing communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

2.3 Legal Obligations and Protection:
– We may use and disclose your personal information as required by law, legal process, or regulation, or to protect our rights, the rights of our customers, or the safety of others. This includes sharing information with law enforcement agencies, regulatory authorities, or other authorized third parties, as necessary.

3. Data Retention:

3.1 Retention Period:
– We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

3.2 Data Security:
– We implement appropriate technical and organizational measures to protect the personal information we collect and store. We maintain administrative, technical, and physical safeguards designed to ensure the confidentiality, integrity, and availability of your personal information. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or store on our Website, and you do so at your own risk.

4. Information Sharing:

4.1 Trusted Third Parties:
– We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential and secure.

4.2 Business Transactions:
– In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the protection and confidentiality of your information during the transfer process.

4.3 Legal Compliance and Protection:
– We may disclose your personal information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to enforce our agreements, protect our rights, or investigate, prevent, or take action regarding any illegal activities, suspected fraud, or potential threats to the safety of any person.

5. Cookies and Tracking Technologies:

5.1 Cookies:
– We may use cookies and similar tracking technologies to enhance your experience on our Website and collect information about your browsing activities. Cookies are small text files that are placed on your device when you visit our Website. They help us remember your preferences, provide a personalized experience, and improve the performance of our Website. You can control and manage cookies through your browser settings or preferences. Please note that disabling cookies may limit certain functionalities of our Website.

5.2 Analytics:
– We may use analytics tools, such as Google Analytics, to collect and analyze information about your interactions with our Website. These tools collect information about your browsing activities and usage patterns, which helps us understand how users engage with our Website and improve our services. The data generated by these tools is anonymous and does not personally identify you.

6. Third-Party Links:

– Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

7. Children's Privacy:

 7.1 Age Restrictions:
– Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information as soon as possible.

8. Your Privacy Choices:

8.1 Opt-Out:
– You have the right to opt out of receiving marketing communications from us. If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by following the instructions provided in the emails or by contacting us directly.

8.2 Access, Correction, and Deletion:
– You have the right to access, correct, or delete your personal information held by us. If you would like to review, update, or delete your personal information, please contact us using the information provided at the end of this Policy.

9. Changes to this Privacy Policy:

 9.1 Updates:
– We may update this Policy from time to time to reflect changes in our practices, legal requirements, or the features of our services. We will post the updated version of the Policy on our Website with the revised effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.

10. Your Rights and Contact Information:

10.1 Your Rights:
– Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, restrict, or object to the processing of your information. To exercise your rights, please contact us using the information provided below.

10.2 Contact Us:
– If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact us at info@customize-apparel.com. We will respond to your inquiry as soon as reasonably possible.